Monday, January 27, 2020

What is Emotional intelligence?

What is Emotional intelligence? "is the capability of individuals to recognize their own emotions and those of others, discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve one's goal(s). (Colman, Andrew (2008). A Dictionary of Psychology (3 ed.). Oxford University Press)

Did you know that emotional intelligence is the most valuable soft skill that airlines are looking for? I have good news for you, emotional intelligence is something that you can work on and improve! Stay tuned with getyourwingsnow and our online coaching sessions will be available soon!



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